REFUND POLICY

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Thank you for your purchase, we hope you are happy with your order. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy. 

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RETURNS

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

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RETURN PROCESS

To return an item, please email customer service at jdeannnn1@gmail.com to obtain an approval for the return. After receiving approval, place the item securely in its original packaging and mail your return to the following address: 2305 Treehouse Lane Plano, TX 75023

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Mystiques Merchandise

2305 Treehouse Lane

Plano, TX

75023 

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REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5-7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

​For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note​

• Sale items are FINAL SALE and cannot be returned.

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QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Jacob Dean

409-719-2506

jdeannnn1@gmail.com